Terms of Use
Last updated: January 2024
Agreement to Terms
By accessing and using the hollow-bridge website ("Site"), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our Site or services.
About Our Services
hollow-bridge provides property consultation services for individuals seeking rental accommodation in Sheffield and South Yorkshire. We offer advice, property identification, viewing coordination, and negotiation support. We act as consultants and advisors; we are not a letting agency and do not manage properties.
Service Limitations
Our services are consultative in nature. While we strive to provide accurate information and sound advice:
- We cannot guarantee the availability of any specific property
- Property information is provided as received from landlords or agents and may change
- Rental terms are ultimately determined by landlords, not hollow-bridge
- Market conditions fluctuate and may affect outcomes
- Results vary based on individual circumstances
Client Responsibilities
When engaging our services, you agree to:
- Provide accurate information about your requirements and circumstances
- Respond to communications in a timely manner
- Attend scheduled viewings or provide reasonable notice of cancellation
- Make your own independent assessments of suitability
- Seek independent legal and financial advice where appropriate
Fees and Payment
Our consultation fees are clearly stated on our Services page. Fees are payable as follows:
- Consultation fees are due upon engagement of services
- Additional services are charged as quoted
- Payment terms are specified in individual service agreements
Fees are non-refundable once services have commenced, except where we fail to deliver the agreed service scope.
Intellectual Property
All content on this Site, including text, graphics, logos, and images, is the property of hollow-bridge or our content suppliers and is protected by copyright law. You may not reproduce, distribute, or create derivative works without our written permission.
Website Use
You may use our Site for lawful purposes only. You must not:
- Use the Site in any way that breaches applicable laws
- Attempt to gain unauthorised access to our systems
- Transmit harmful code or malware
- Harvest or collect user information without consent
- Use automated systems to access the Site excessively
Third-Party Links
Our Site may contain links to external websites. We are not responsible for the content or privacy practices of these sites. Links do not imply endorsement.
Limitation of Liability
To the maximum extent permitted by law:
- hollow-bridge shall not be liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
- We do not guarantee uninterrupted or error-free website operation
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Indemnification
You agree to indemnify and hold harmless hollow-bridge, its employees, and agents from any claims, damages, or expenses arising from your breach of these terms or misuse of our services.
Confidentiality
We treat all client information as confidential. Information about your requirements and circumstances will only be shared with third parties (such as landlords) with your consent and as necessary to provide our services.
Termination
Either party may terminate an engagement with written notice. Upon termination, you remain responsible for fees for services already rendered. We reserve the right to refuse service or terminate access to our Site for violation of these terms.
Governing Law
These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
We may modify these terms at any time. Continued use of our Site following changes constitutes acceptance of the revised terms. We recommend reviewing these terms periodically.
Severability
If any provision of these terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
For questions about these Terms of Use:
hollow-bridge Property Consultants
14 Leopold Street
Sheffield, S1 2GZ
United Kingdom
Email: [email protected]